Question 1

How do I create your Rundo account?

Accepted Answer

After reading this, you will have a live Rundo account ready to book your first job. Rundo gives every new account 14 days of free Pro access with no credit card required.

Question 2

How do I complete your business profile?

Accepted Answer

After reading this, your business profile will be complete and every invoice, estimate, and SMS will show your company details. Rundo uses your profile on all customer-facing documents.

Question 3

How do I invite your first technician?

Accepted Answer

After reading this, your first technician will have their own Rundo login with access to their assigned jobs. Rundo gives technicians a dedicated mobile view built for job sites.

Question 4

How do I book your first job in under 15 minutes?

Accepted Answer

After reading this, you will have your first job booked, a customer created, and a confirmation SMS on its way. Rundo is designed so your first job goes live in under 15 minutes from signup.

Question 5

How do I set up your price book?

Accepted Answer

After reading this, your price book will be configured with your actual rates and service items. Rundo comes pre-loaded with 90+ common trade services that you can edit to match your pricing.

Question 6

How do I create a new job?

Accepted Answer

After reading this, you will be able to create any type of job in Rundo. Every job in Rundo starts from the New Job drawer, whether it is a quick service call or a multi-day project.

Question 7

How do I assign a job to a technician?

Accepted Answer

After reading this, you will be able to assign any job to any technician on your team. Rundo shows you each tech's availability in real time so you can avoid double-booking.

Question 8

How do I reschedule or move a job?

Accepted Answer

After reading this, you will be able to move any job to a new date, time, or technician. Rundo updates the schedule instantly and can notify the customer automatically.

Question 9

How do I set up a recurring job?

Accepted Answer

After reading this, you will have a recurring job that automatically creates new visits on your chosen schedule. Rundo supports weekly, biweekly, monthly, and quarterly recurrence on Pro and Elite plans.

Question 10

How do I update job status from the field?

Accepted Answer

After reading this, you will know how to move a job through every status from your phone. Rundo technicians use the My Jobs view to update status with one tap.

How can we help?

Getting Started

Jobs & Scheduling

Customers

Invoicing & Payments

Technicians & Team

Notifications

Account & Billing

QuickBooks