Help Center/Notifications
Notifications

How to set up SMS notifications for customers

2 min readUpdated Apr 7, 2026

After reading this, your customers will receive automatic SMS messages at every stage of a job. Rundo sends confirmations, reminders, en route alerts, and payment receipts via Twilio.

1

Open Settings

Click Settings in the sidebar, then select General.

2

Find Notification Settings

Scroll to the notifications section.

3

Toggle each notification type

Enable or disable: Job confirmation, Job reminder, En route alert, Payment received, Invoice sent.

4

Save your preferences

Click Save. All future jobs will use these settings.

Pro tip

Make sure every customer has a phone number on file. Rundo silently skips SMS for customers without a phone number.

Need more help?

support@rundo.ca
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